Patient Care Intervention Center
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Enhancing User Experience: Major Updates to PCIC’s Product Documentation

Enhancing User Experience: Major Updates to PCIC’s Product Documentation

PCIC’s product documentation has undergone major updates to improve user experience!

These updates ensure that our documentation is more accessible, user-friendly, and better structured to support users in navigating PCIC’s tools and platforms.

During this process, many documentation links have changed. Programs relying on PCIC’s documentation resources should verify that all their links are up to date. If you need assistance locating updated documentation, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it..
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Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination

Introducing PCIC’s Announcements Module: Streamlining Communication for Better Care Coordination


Effective communication is the backbone of successful care coordination. To help programs stay connected with both staff and clients, PCIC is excited to introduce the Announcements Module—a powerful new feature designed to streamline communication within the Unified Care Continuum Platform (UCCP).

With this module, authorized users can send important updates via email, SMS, or voice messages to internal teams and program participants. Whether it’s a critical service update, a reminder for upcoming appointments, or a general announcement, this feature ensures that the right message reaches the right audience at the right time.
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Strengthening Emergency Medical Services: PCIC Partners with North Channel EMS to Enhance Mobile Integrated Health

EMS and PCIC partnership

Patient Care Intervention Center (PCIC) is proud to announce a groundbreaking partnership with Harris County ESD 6 / North Channel EMS to revolutionize care coordination in emergency medical services. This collaboration will bring PCIC’s Unified Care Continuum Platform (UCCP) to North Channel EMS, equipping first responders with a powerful tool for integrated case management and social referrals. By leveraging innovative technology and data-driven insights, this partnership aims to improve patient outcomes and streamline care for vulnerable populations.

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Promoting Community Care: PCIC Partners with Houston Food Bank to Enhance CAP and MTM Programs

PCIC volunteers at Houston Food Bank

At Patient Care Intervention Center (PCIC), we know that addressing food insecurity and health challenges requires coordinated efforts and effective technology. That’s why we’re proud to partner with Houston Food Bank (HFB) to support their Community Assistance Program (CAP) and Medically-Tailored-Meals (MTM) program. Together, we’re leveraging technology to improve how essential services reach vulnerable populations across the Houston area.

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PCIC Launches TACHI Platform with Legacy Community Health to Scale Community Health in Houston’s Greater Northside

PCIC + HCPH OD2A partnership

The Texas Accountable Communities for Health Initiative (TACHI) is rethinking health from the ground up—aligning healthcare, social services, and community partners to address the root causes of poor health. In Houston’s Greater Northside, the collaborative is led by Avenue with partners including Legacy Community Health, Memorial Hermann, Wesley Community Center, and the YMCA.

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Our Mission

Humanize health equity by integrating clinical, behavioral, and social determinants of health into serviceable insights that our partners use to drive action, putting each individual on a path toward achievable health and well-being.

We Envision

Creating a new reality of integrated effective care that will transform the lives of all people, especially vulnerable populations – a beacon for True Health Equity.

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